Dubai City Tour including Burj Khalifa 'At the Top' and Lunch at Burj Al-Arab

The driver english is poor. He speaks in a very soft tone and very difficult to understand. He also does not offer any commentaries along the way. It would be nice if he can talk a little more about the interesting buildings along the way and talk a little more about the culture and history of Dubai. The Burj Al-Arab iunch is overpriced . Very ordinary food quality and poor presentation. Majority customers are tourists that are curious about seeing Burj Al-Arab. The hotel interior is very dated. THe women bathroom is so outdated, definitely not a 5 or 6 star hotel. Only the exterior of the hotel is impressive. I definitely would not want to stay at this hotel .. PLus we did not get a Dubai City Tour., He basically just took us from our hotel to Burj Khalifa and Burh Al-Arab. That is it. Did not stop at the Palm or the beach etc. In the end, I do not feel the money is well spent.

The main reason we booked this tour was for the lunch at Burj Al-Arab and we did not have enough time for the lunch on the day. The tour guide firstly took us to the marina which was not mentioned on the tour description so therefore 20 minutes was wasted. When we arrived at the burj we were told that we had 30 minutes before the buffet lunch was closed at 3.30pm and we were then allowed a further 10 minutes. When we finished lunch at 3.40pm we were then told to meet at the bus so no time to look around the hotel so all very rushed. It was our 30th wedding anniversary that day and we were so much looking forward to this lunch and visit to this hotel. There should have been no rush to get to the tower but there was. At these prices charged we were very disappointed and felt that the tour needs better planning to allow for a more relaxing lunch.

This was a really good tour, especially if you want to see more of the tower and be treated like a VIP. With this tour I was able to avoid the crowds down below in the lower floors--and I went back home claiming that I was higher up than most everyone in Dubai, haha! On the downside, it was a bit expensive and you don't really get to see much more than you see on the 120th floor, to tell you the truth. The tea and other goodies that they offered were just okay, but the room was really nice. It did seem very private with plenty of time to enjoy the views in every single direction.

This tour was excellent. The tour guide was very knowledgeable about the destinations and Dubai in general. The bus was comfortable and the food we ate at the Burj Al-Arab was very good.

I was so looking forward to this trip but was very disappointed in the rushed manner of the afternoon tea. We were told we had 75 minutes only for the afternoon tea which was impossible as we didn't get any food for the first 20 minutes and in the end we had to take our cakes away or leave them, as we had seriously run behind on time due to the late service at the burj al-arab. The rush factor was a real shame as we found this seriously affected our enjoyment of this once in a lifetime time expensive/special event. The burj afternoon tea experience shouldn't be like this! On a positive note it was a amazing location and should of been savered not rushed! Also my friend was forced to sit in the back of a three row sit car which wasn't the easiest to get it in or exit, especially as we had dressed up for the occasion. The trip to the top was excellent and we didn't have too queue for too long to access the 124 and 125 floors via the lifts. To recap more time is needed for the afternoon tea!

This was an excellent day, really worth doing, it’s a must if you go to Dubai! Ok

Good but expensive tea

A total waste of time and money! The afternoon tea at Burj Al-Arab is totally overrated and fantastically overpriced over 200!!!. I like high tea and had it in all parts of the world London, Paris, Berlin, Vienna, Moscow, Sydney, New York, etc. - usually you pay 3-4 times less for a comparable if not better food and service. The tour was supposed to take us to Marina district but when I mentioned it to the tour guide he rudely stated that it was not on his route and that he would take us from Burj Al-Arab directly to Burj Khalifa. There he handed us the tickets to the 124th floor of Burj Khalifa and left as at the line to the elevators, that was the end of the tour. Practically zero information, the taxi driver would probably give your more info than the tour guide. Totally disappointed.