Alhambra Afternoon Guided Tour with Skip-the-line Ticket

We were asked to be there early for a 4.45 start. Everyone was early except the tour guides. We didn't actually start until 5.15. The tour ended at 7.45. It was so slow and we had a few 15 mins breaks. Would have much preferred to do the Alahambra by ourselves as we didn't learn that much from the guide.

Amazing place and our guide Luis from Amigo Tours was great. He was very informative and also funny - he cracked a few jokes. I managed to drop my phone down a gulley which had a metal grill over it. I could see my phone but could not get to it. Luis was very helpful and helped me recover the phone for which I was very grateful!! Would recommend this tour.

The tour was great and Juan, our guide, was really knowledgable whilst making the information easy to digest with lots of humour. The headsets we were given worked really well and it meant you were not having to keep exact pace with the guide to hear everything. We had no expectations and very little knowledge about La Alhambra but I noticed others have written reviews to say they were disappointed not to see the main palace. For us it was perfect though with enough time spent at La Alhambra. It is a stunning place and a must see. The only downside was that the guides showed up at 4:45 precisely with no tour sign or even uniform to indicate who they were. This created a bit of uncertainty about whether we were in the right place! It would be good if they could show up at least 10 minutes ahead of schedule and organise the groups. There was also a chance that we. Would have to go in a mixed spanish/English group and some people were given little choice about this to keep even group sizes. Having each group dedicated to one language and with sufficient guides to distribute the groups more evenly would work much better.

Alhambra tour was beautiful! Definitely a place to see!!! But we had such a bad tour guide it was hard to stay interested during the tour. I think we were better off doing it ourselves.

Not easy finding the guide, we missed the tour, called Viator to track down the guide but they had no access to the tour guide. We were wiling to even pay extra to enter Alhambra and catch up but no tickets were available anymore. The 2.5 hour drive from Sotogrande to Alhambra was a disappointment for my family.

We wanted to see the main part of the Alhambra and did not realize until 2 hours into a 3 hour tour when it was 107 degrees that the part we wanted to see with the art work was not included. There was a little note in the Exclusions that said something was excluded but we had no idea what it was. We did not realize that the palaces listed were not the main one everyone comes to see. My 86 year old father barely was making it through the tour but was holding on literally to every railing and bench to get to that part. Finally, I asked the guide when we would get there before he passed out. When she told us that was a different tour and it was impossible to then get tickets to the part we wanted they were now sold out as we had bought what we thought was the right ticket several days before, almost everyone of the 30 people in the group were stunned. Everyone thought they were getting to see the art part and were very disappointed. The information in the materials should be much clearer. Listing on the ticket several palaces we were getting to see but not clarifying that the main one everyone wants is a different one we did not know what the Spanish name meant is false advertising. Not only was it a total waste of money, it almost killed my father trying to do the tour in the heat and then not getting in to see the one thing we came to Granada to see. It was horrible. The poor guide was getting yelled at but it was not her fault. Your marketing should be clearer so that no one else makes this mistake. For almost 100 of those on the tour to have missed it, it is not clear enough for your customers.