Haunted Pub Crawl

We purchased tickets in advance for the 8:15 pub crawl on 4/23/19. I received more than one email in the days leading up to tour reminding me to print my ticket. When we arrive, the person who was checking in guests waved me away saying “those tickets don’t mean anything to me, I need to see your phone”. While I was looking for the information on my phone he continued to grumble about how tickets were above his pay grade. They were checking in for multiple tours so they herded us to a patch on the sidewalk. Our guide arrived, went over a basic set of rules and off we went at a sprinter’s pace. At first stop we are told our choice of 2 cocktails and stand at the bar for an eternity while guide sits at a table texting and ignoring our group. After drinks are served they announce for the first time that drinks are $12 each. By the time the bartender collects our money we look up and our tour is gone! The guide comes running back to bar mumbles a quick apology and waves us into a room where he has already started telling the stories. The second stop we ran to we were released to pick whatever beer we wanted. No recommendation, no mention of local brews. On our way to third stop nearly half of group loses sight of our guide because he had turned corner and didn’t wait for rest of group. Before going into 3rd stop he parks us over a really foul smelling sewer grate and when someone in the group says something rather than move he tells the group we won’t be long over the noxious gasses and tells us about 3 different cocktails at bar number 3. He leaves us for a moment and comes back and tells us bar number 3 is full so let’s just go next door. The bar next door is completely dead. We left tour at that point but since he had already lost us 2x I’m sure he didn’t notice.