Special Access - Colosseum Arena Floor and Underground Tour

In inviting this review Viator demonstrate lack of over-sight of the agencies they use because our party of six were 'dumped' from this confirmed booking, made back in February, so we did not take this tour at all. 'Show Me Italy' was the agency involved. I learned of our places being 'unavailable' circa 12 days before the event and only then when I made a related enquiry. Would we have been informed before the event? We accepted another and significantly less convenient date and time. The 'Show Me Italy' guide did not 'show' at the meeting point, so much for 'Look for the tour greeter with the 'Show Me Italy' sign'. Two sharp young men from 'our own agency' eventually picked us up and merely escorted us across the road to collect our entry tickets, for a tour 20 mins later then the one we had reluctantly accepted. The quality of the Colosseum tour could not be credited to Viator or to 'Show Me Italy' as neither was directly involved. Our advice- book your tickets well in advance directly, in this case, from the Colosseum and by -pass Viator and 'Show Me Italy'.